@inbook {Miles, Tout 1994a,
	title = {Impact of Research on the Approach to the Visiting Public at the Natural History Museum, London},
	booktitle = {The Educational Role of the Museum},
	year = {1994},
	publisher = {Routledge},
	organization = {Routledge},
	address = {London, New York},
	author = {Miles, R. S. and Tout, A. F.},
	editor = {Hooper-Greenhill, Eilean}
}
