@inbook {LaFrance2008, title = {Attitude functions}, booktitle = {The International Encyclopedia of Communication}, year = {2008}, pages = {238{\textendash}240}, publisher = {Blackwell}, organization = {Blackwell}, address = {Oxford}, author = {La France, Betty H.}, editor = {Wolfgang Donsbach} } @inbook {Meservy2008, title = {Paralanguage}, booktitle = {The International Encyclopedia of Communication}, year = {2008}, pages = {3496{\textendash}3501}, publisher = {Blackwell}, organization = {Blackwell}, address = {Oxford}, author = {Meservy, Thomas O. and Judee K. Burgoon}, editor = {Wolfgang Donsbach} }