@inbook {Gallois2005, title = {Communication accommodation theory : A look back and a look ahead}, booktitle = {Theorizing about Intercultural Communication}, year = {2005}, pages = {121{\textendash}148}, publisher = {Sage}, organization = {Sage}, address = {Thousand Oaks, C}, author = {Cindy Gallois and Tania Ogay and Howard Giles}, editor = {William Gudykuns} }