@inbook {Miles, Tout 1994a, title = {Impact of Research on the Approach to the Visiting Public at the Natural History Museum, London}, booktitle = {The Educational Role of the Museum}, year = {1994}, publisher = {Routledge}, organization = {Routledge}, address = {London, New York}, author = {Miles, R. S. and Tout, A. F.}, editor = {Hooper-Greenhill, Eilean} }